HUBSPOT REVOPS TECHNICAL CONSULTANT ● APAC & NORTH AMERICA

You've got HubSpot, but is your team operating well in it?

Hey Hei Ops (where 囍 means happiness) exists because your operations should feel good to work in.

I'm a HubSpot technical consultant specialized in fixes, rebuilds and integrations that transform broken portals into reliable revenue engines. I help HubSpot Partners and growing B2B teams fix setups that look fine on the surface but quietly break pipelines, corrupt data and create frustration every single day. 

BOOK A DISCOVERY CALL CHECK OUT MY SERVICES

China's 1st HubSpot Certified Trainer

HubSpot Impact Award: Technical Expertise 2023

Integromat Social Media Contest Winner 2021

China's 1st HubSpot Certified Trainer

HubSpot Impact Award: Technical Expertise 2023

Integromat Social Media Contest Winner 2021

China's 1st HubSpot Certified Trainer

HubSpot Impact Award: Technical Expertise 2023

6+ Years at Platinum to Elite HubSpot Partners

ELITE HS PARTNER AGENCY EXPERIENCE
APAC NATIVE, GLOBAL BACKGROUND
ENGLISH / FILIPINO SUPPORT

Not-so-happy Operations?

These are the most common reasons a HubSpot portal stops working for the team using it.

See Our values

We build revenue-driving systems on HubSpot for businesses that are ready to grow - and keep on growing.

The setup isn't aligned with the process

Your team built automations and integrations around an ideal workflow. But the process kept evolving and the HubSpot setup didn't keep up. Now everyone has a workaround, and nobody's sure which one is official.

The reports are not showing the right data

Your dashboard says one thing. Your team says another. Nobody trusts the numbers, so nobody uses them and decisions get made on gut feel instead of pipeline reality.

The integration works until it doesn't

Your tools are connected, but the connection is fragile: one API update, one field rename, one new team member who didn't know the rules. Suddenly, data stops flowing, leads stop syncing, and nobody notices until the damage is done.

Nobody owns the ongoing maintenance

You've completed your onboarding, read the articles and have your Academy certifications. But no one has the time to dig deep into that workflow error, the task that's firing incorrectly or all the little updates that can make a huge difference.

WHAT I FIX ● MY SERVICES

Technical work that leaves things genuinely better

Portal Remediation Sprint

Your HubSpot is messy and you know it. I go in, diagnose the root (e.g. workflow conflicts, data architecture problems, misaligned properties) and hand it back clean, documented, and understood by your team.

 

Automation Debt
Cleanup

Broken, redundant, and conflicting workflows are silently costing you pipeline every day. I audit, consolidate, and rebuild so your automation stack actually does what you think it's doing.

 

Post-Onboarding Rescue

Completed a HubSpot onboarding 6–18 months ago and quietly suffering? You're not alone. I pick up where your onboarding stopped — fixing what was misconfigured and explaining what was never made clear.

 

Revenue Reporting
Fix

When leadership can't trust the pipeline report, someone's getting fired or an agency is getting hired. I fix the deal logic, custom datasets, and calculated fields until the numbers reflect reality.

 

Custom
Low-Code Integrations

Connect HubSpot to your project management tools, accounting systems or messaging platforms — through Make, Zapier, Google Apps Scripts, or custom-coded workflow actions. Built to last, not just to ship.

 

Partner Capacity & Training

HubSpot Partners: add a senior technical resource without the full-time hire. I white-label into your team during delivery peaks — or design custom training that actually sticks for your clients and staff.

 

HOW I WORK ● THE 囍 FRAMEWORK

Every engagement follows the same
three-part philosophy

Most HubSpot problems look technical on the surface. The root is almost always organisational. 

A misaligned property isn't just a data issue, it's a process that was never defined. A broken workflow isn't just a logic error, it's a handoff nobody owns.

I read the human system and the technical system at the same time. That's what makes the fix actually stick.

See Our values

We build revenue-driving systems on HubSpot for businesses that are ready to grow - and keep on growing.

HEY
Heed the Root

Listen before touching anything. Understand the human system, the technical system, and the gap between them. Most consultants skip this. It's why the same problems come back.

HEI
Handle It Right

Fix what's actually broken — not just what's visible. Every fix accounts for what's downstream. No patch jobs, no workarounds that create new problems three months later.

OPS
Own the Outcome

Handover isn't the end — it's the point. Everything is documented, explained, and understood by the people who'll maintain it. You don't need me to keep it running.

WHAT CLIENTS SAY ● TESTIMONIALS

Happy Clients. Happier Operations.

I can’t recommend Kristeen enough! Her knowledge on HubSpot is absolutely unmatched. Even though our time differences were significant, Kristeen always made sure any urgent matters were taken care of immediately. I don’t know when she sleeps!

HubSpot changed our companies operations in ways we couldn’t have imagined. Our ROI has been so worth it. Working with Kristeen was the best decision we could have made!!

Camilla Crawford
Account Manager, STAFFED INC. Camilla Crawford

Kristeen is highly technical with a brilliant problem solving mindset. Her work involved coming up with innovative and efficient Hubspot solutions that involved integration, reporting and automation to other systems and solving complex structural data challenges.

Her efforts resulted in operational efficiencies, speed to market and integration solutions. Her personality is charming, positive and she is keen on exploring and understanding challenges

Charles Tomas Thoren
Head of Marketing, DMCC Charles Tomas Thoren
Kristeen Romero, Hong Kong's first HubSpot Certified Trainer
ABOUT ME

I'm Kristeen Romero and I want your operations to be genuinely happy.

The name isn't just a play on words. Hey Hei Ops, where hei (囍) means happiness in Chinese, reflects what I actually care about: operations that work so well your team stops dreading Monday morning.

I am the first HubSpot Certified Trainer in Hong Kong and China. With 6+ years at HubSpot Platinum to Elite Partner agencies and a track record across 40+ B2B clients, I bring the diagnostic depth of someone who's seen every flavor of broken portal and fixed most of them.

Based in Hong Kong, I serve both APAC and NA markets — with the cultural fluency, timezone coverage, and regional technical context that most NA agencies simply can't offer.

READ THE BRAND STORY
PRICING

Simple, scoped, no surprises

Quick Fix

US$800
one-time fee

  • Smaller engagement
  • One focused & scoped problem
  • Great for trialing our partnership
GET IN TOUCH

Project Engagement

US$3,100
per month

  • Larger projects
  • Architecture-level thinking
  • Complex builds & integrations
GET IN TOUCH
FOR HUBSPOT PARTNERS

On-Demand

Enquire
calculated hourly

  • White-label support
  • Pay-as-you-go, billed monthly
  • Min 20 hrs per month
RESERVE YOUR SPOT

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